Raise a Request

Have a query? Raise a request with Financercorp and get quick assistance for all your loan needs.

Common FAQs

  • Although I paid, my account has not yet been created. What should I do now?

    This could happen if the payment gateway holds your funds but has not yet credited the company account. Do not worry; once the funds are credited to the company account, your account will be created and you will be notified by email. Otherwise, the payment gateway will refund your funds in accordance with their policies.

  • I still have not received my refund after so many days. What should I do now?

    This could happen if your funds are held by the bank/payment gateway. It will be refunded as per their terms and conditions.

  • I misunderstood the company services and/or paid by mistake. Can I get a refund?

    The subscription plan payment is only refundable according to the company cancellation and refund policy. Click here to view the refund policy.

  • Despite being presented with pre-approved loan offers based on my eligibility, I did not receive one.Why?

    Please read the company terms and conditions to fully understand what a pre-approval loan offer entails.

  • Who can file a GST return?

    Anyone who updates their GST information using the portal will receive a GST return.

  • I changed my mind and no longer want to use the company services. Can I receive a refund?

    The subscription plan payment is only refundable according to the company cancellation and refund policy.

  • I am not satisfied with the company service. What should I do now?

    Please contact the company at +91-75075-36355 between 10 AM and 5 PM Monday through Saturday (business days only). Allow us to discuss your concerns, and we will ensure that you get the best possible solutions.

  • What happens if I accidentally make several payments? Am I entitled to a refund?

    If you make multiple payments by mistake, you can get a refund. You can request a refund within 48 hours of making the payment by going to the website Raising A Request section or calling the company registered contact number.

  • Can I receive a refund if I purchase subscriptions or memberships from multiple companies in your group?

    If a customer purchased Subscriptions/Memberships from multiple companies in our group, they are entitled to a refund. You can request a refund within 48 hours of payment by going to the website Raising A Request section or calling the company registered phone number.